data privacy statement

License verification

To check the product license, a serial number (customer- not person-specific) is transmitted to our servers. The transmission is SSL-encrypted.

Update search

If you agree to the update search, the program version number and language you use will be sent to our servers to determine if there is a more recent program version. This will allow us to notify you when an update or service pack is available.

The transmission is SSL-encrypted. No personal data will be transmitted.

Bug reports

For faster and easier troubleshooting in EasyMap, you can activate the sending of error reports. They help us to improve the quality of the software.

When an error occurs, data is sent to our servers in the EU, such as program name and version, error message text, exception description and stack, anonymous session identifier, and other hardware or operating system properties. The error description can contain file paths or other data.

The transmission is SSL-encrypted. The anonymous user data cannot be traced back to a specific user.

Usage statistics

The EasyMap usage statistics help us to identify the functions that are important for users. With your consent, you promote the targeted further development of our programs.

For certain actions within EasyMap, data such as type of action, number of uses, date/time, program name and version or a unique identifier of the session are transmitted to our servers in the EU.

The transmission is SSL-encrypted. The unique identification of the session exists only during the session and cannot be related to a specific user.

Address geocoding and address search

To add location coordinates to your addresses or to search for addresses, the necessary address components such as street, house number, postal code, city and country are transmitted to our servers in the EU. No further data from the input file, in particular no IDs, numbers or keys, are passed on to the service. The transmission is SSL-encrypted.

Server log files

Server logs are stored for up to 7 days for maintenance purposes and include:

  • Visited URL
  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the requesting computer
  • Time of the server request
  • IP-Adresse

This data will not be merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The operator has a justified interest in the technically faultless functioning of the service - for this purpose, the server log files must be recorded.

Further functions

When publishing to EasyMap Xplorer, the privacy policy of EasyMap Xplorer (https://www.easymap-xplorer.de/privacy) applies.

Access to third-party services (e.g. road maps) is subject to their data privacy statements.